Getting Receipt Copies

For Online Purchases

For completed orders, you can get a copy of your receipt online:

  1. Sign in to your account and select "Orders".
  2. Click on the order number for the receipt you'd like to print.
  3. Click the View Order Receipt button and print.

If you checked out as a guest, you can still check your order status and print a receipt online. You'll need to provide your order number, last name and phone number.

For In-Store Purchases

To get a receipt for a purchase you made in a Asiapot store, visit the Customer Service counter at the store where you made the purchase. If you paid by credit card, bring the credit card you used for the purchase. If you are a My Asiapot® member, your receipt can be looked up by phone number, e-mail address, or My Aisapot member number.

Unfortunately we cannot retrieve receipt copies for purchases paid in cash or check, or for purchases made more than two years ago.

You can also call 1-973- 535-1251 to request a copy of your store receipt.

ASIAPOT Corporate Campus
Attn: Customer Care/Privacy
Address: 200 Canal St, New York, NY 10013

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